A license key is composed of 32 characters with numbers 0-9 and capital letters A-F. Your license key will be sent to you automatically after your order is processed. You can find it in your order confirmation email sent by support@CardRecoveryPro.com.

If you purchased a license key from us, the license key is emailed to you automatically. Please do not type it into the text box but copy it from the email and paste it into the text box so that you can avoid typing errors. In addition, please note that the registration information is case sensitive. If you still have problems, please contact support@CardRecoveryPro.com

It depends. If you buy it for one computer, you cannot use it both on your desktop and laptop at the same time. If you buy it for multi-computers, you can use the same license on both of them.

CardRecoveryPro registration is $38.97 USD for 1 computer one year subscription.
CardRecoveryPro registration is $48.97 USD for 3 computers one year subscription.

You will get the license immediately after you click 'complete the order' button on payment platform. We will e-mail you the license key within 5 minutes after the order is complete. .

We will not recharge your card automatically when your license key expires. When the expiration date approaches, the software will gently remind you to renew the license when you run the program.

The VAT tax and other additional fees are collected by the third party platform-Clickbank. You can visit the following page to get more details about this particular tax: http://www.clickbankguide.com/vat-faq.htm

We will issue a refund to our clients if they are dissatisfied with a product purchased from LionSea. The refund must be requested within 60 days of purchase. The refund policy only applies to the original purchaser. You can contact us via our support email: support@Cardrecoverypro.com. When you contact us, we will provide you with technical support and additional product instructions to assist you with the product. If you're still not satisfied, we will be happy to issue a refund to you. Generally, LionSea will issue a refund for the following reasons: dissatisfaction with the product, or if it can be verified the purchase was made using fraudulent or unauthorized payment.

Please contact our support team via support@CardRecoveryPro.com.

Please follow the procedures below:
a) Run CardRecoveryPro software, and click on Start scan.
b) Choose the drive to start scanning.
c) The Scan step begins. After scanning, list of file types will be displayed in the left pane.
d) Click each file type to view files in it. You will see thumbnails when you click on the file type.
e) You can either recover all or selected files by clicking the Recovery button.

The issue is because the camera card is not detected by the system as a drive. You need to connect the card through a card reader to the system. After connected, just click the ‘refresh' button on the option window.

1. First confirm the USB cables are correctly connected.
2. If they are and it still does not recognize the SD card, try checking the card on another computer.
3. If the card is still not recognized, there must be more serious problems. Consider investing in an external card reader which may be able to read the card.

First try Rescanning to refresh the list of devices. Then check all cables and connections. If it still doesn't work, you may try restarting your computer. If all of these don't work, your SD card may be physically damaged and cannot be recognized by your computer.

I want to tell you that most of your photos will be recovered. Most digital cameras do not permanently erase the photographs on your compact flash card when you perform a "format". The photos are still on the compact flash card, they just aren't viewable. Unfortunately, some newer cameras have started writing "zeros" to every memory location when performing a "format". If your camera is one of these, your data will not be recovered.

No. There are hundreds of camera brands and models. It is impractical for us to identify the deletion characteristics of each brand and model of cameras, because some digital cameras use a destructive deletion process. Therefore, our best advice is to free download the trial version to see if your lost files are found. Then you can decide whether you should buy it or not.

Please Visit our online help here: http://www.CardRecoveryPro.com/help/

To uninstall CardRecoveryPro , please refer to How to Uninstall CardRecoveryPro.